PAYMENT ISSUES
1). Which payment methods do you accept?
We accepts payment from both PayPal and credit cards. Before payment, please make sure your PayPal account or credit cards have sufficient balance available (funded by verified bank accounts or credit cards).
We accept the following forms of payment:
2). What should I do if my card is declined?
To ensure your order is not declined when placing a new order we suggest the following:
- Check the card details on your account to make sure the information is correct.
- Make sure you enter the security code correctly - that's the three digit number on the back of your card.
Your credit or debit card company may have declined your payment. If this is the case, you will have to discuss directly with the issuing card company to find out why as we have no access to this information.
- As an alternate solution, you can try paying with a different card.
If you've tried the options above and are still having problems, contact our Customer Service with as many details as you can about the issue - including any error messages you receive and we'll try to resolve it as soon as we can.
3). What should I do if there is a payment error?
If you are experiencing error messages when making a payment, please make sure you've entered all of your card information correctly. If you continue to receive the payment error message, you will need to contact your bank or card issuer.
4). Can I use more than one coupon code on my order?
At this time, only one promotion can be applied per order.
5).What do I do if my coupon isn't working?
If your coupon isn't working, please feel free to get in touch with our Customer Service for assistance. Please keep in mind:
- Only one coupon code can be used per order.
- Conditions of each promotion vary, so make sure you check the details provided when you receive any codes.